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Settings

Mail settings

You can use the AUSTAR broadband Webmail program to easily access your email from any Web browser.

Use these settings to configure a third party mail program like Microsoft Outlook or Outlook Express:

  • Outgoing Mail Server:  mail.austarnet.com.au
  • Incoming Mail Server:  mail.austarnet.com.au
  • Username: (Your AUSTAR broadband account username)
  • Password: (Your AUSTAR broadband account password)

Newsgroup settings

  • Newsgroup Server:  news.austarnet.com.au

Backup dial-up account settings

  • Access number: 0198 333 241
  • Username: (Your AUSTAR broadband account username)
  • Password: (Your AUSTAR broadband account password)

AUSTAR broadband personal web page settings

  • FTP server: home.austarnet.com.au

Personal Web Space: http://home.austarnet.com.au/(username)

Email Setup

Configure Microsoft Outlook Express for Windows

  1. Click the Start button on your desktop.
  2. Move to the Programs area.
  3. Click Outlook Express and wait for it to start.
  4. Alternately, Outlook Express can be accessed through Internet Explorer through the Tools Menu option
  5. The set-up wizard should start and begin to guide you through the process
  6. If the wizard box does not appear, select Tools >Accounts > Mail > Add.
  7. You may be required to set-up the account manually. Click Create a new Internet mail account. Click the Next button.
  8. Enter your name in the "Display Name". This name will appear in e-mail messages that you send out.
  9. Click the Next button.
  10. Enter your e-mail address as "E-mail Address." Your e-mail address is (username)@austarnet.com.au
  11. Alternately, you may enter any of your 5 additional e-mail addresses in this area.
  12. Click the Next button.
  13. If POP3 does not appear next to the "My incoming mail server is..", select it from the list.
  14. Enter mail.austarnet.com.au as the "Incoming mail (POP3 or IMAP) server".
  15. Enter mail.austarnet.com.au as the "Outgoing (SMTP) server".
  16. Click the Next button.
  17. Click the Log on using option.
  18. Enter your login name
  19. Enter your password.
  20. Optionally you can leave this blank. You will be prompted to enter your password every time you check your mail.
  21. Click the Next button.
  22. Click the I will establish my Internet connection manually option.
  23. Click the Next button.
  24. Click the Finish button.
  25. You should now see the 'Internet Accounts' window and "mail.austarnet.com.au” should appear under the mail tab.
  26. Click the 'Properties' button, then click onto the 'Servers' tab.
  27. Under "Outgoing Mail Server", tick "My Server requires authentication".
  28. Click the "Settings" button,
  29. Select "Log on using", then enter your Username and Password.
  30. Click 'OK', then click 'Apply' and 'OK' again.
  31. Now click 'Close' to complete the setup.
  32. You can now access your e-mail account through Outlook Express.

Configure Microsoft Outlook 98/2000 for Windows

  1. Double click on the icon marked 'Microsoft Outlook'.
  2. Click on 'Tools' in the menu, and then click on the 'Accounts' menu item.
    Note:- If you don't see Accounts on the menu, click Services
  3. Click on the 'Mail' tab, and select the account you wish to edit. Next click the 'Properties' button on the right of the screen.
    Note:- "If you don't see a Mail tab, highlight the AUSTARnet mail account in Services, and then click 'Properties'.
  4. Select the 'General' tab.
  5. Type in your name in the field provided, and enter your AUSTARnet email address in both the ‘Email address" and ‘Reply address’ fields.
  6. Ensure the field 'Include this account when sending and receiving mail or synchronizing' is selected.
  7. Select the 'Servers' tab at the top.
  8. In the 'My incoming mail server is a' field select POP3.
  9. In ‘Incoming mail (POP3)’ and ‘Outgoing mail (SMTP)’ fields type mail.austarnet.com.au
  10. In the ‘Account’ field enter your AUSTARnet username, and enter your AUSTARnet password in the ‘Password’ field.
  11. Place a tick in the 'Remember Password' check box.
  12. Place a tick in the box marked ‘My Server Requires Authentication’.
  13. Next click the ‘Settings’ button at the bottom right of this page.
  14. Select the option ‘Logon Using’ and type in your username and password, tick the box to 'Remember the Password'.
  15. Click OK.
  16. Select the 'Advanced' tab.
  17. In the ‘Outgoing mail (SMTP)’ field type in 25. In the ‘Incoming mail (POP3)’ field type 110.
  18. Click on Apply, and OK.

You’ve finished setting up your mail.

Configure Microsoft Outlook 2002/2003 for Windows

  1. Click on the Tools Menu, and select E-Mail Accounts.
  2. Click Add a New E-mail Account, under the E-mail option, click next.
  3. Click the POP3 option on the menu, then click next button.
  4. The following information is required: User Information, your full name. E-mail address, username@austarnet.com.au. Login information, username and password. Server information, mail.austarnet.com.au for POP3 and SMTP.
  5. Click the More Settings button at the bottom right side of the screen.
  6. Click the Outgoing Server tab at the top, and tick the box My outgoing server (SMTP) requires authentication, select the Log on using and type in your username and password.
  7. Click the Next button at the bottom right of the screen.
  8. Click Finish to complete.

Browser Set Up

  1. Configure IE 5.x and 6.x for Microsoft Windows
  2. Double click on the Internet Explorer icon located on the desktop.
  3. Click on the ‘Tools’ menu and select ‘Internet Options’.
  4. You should be on the General tab. Change your homepage to "http://www.austarbroadband.com.au".
  5. Now click on the ‘Connection’ tab, the Connection settings will be displayed. This is the section where most of the setting changes will take place.
  6. Select the dialup setting you want to edit (choose AUSTARnet) and click on ‘Settings’ to configure proxies.
  7. Ensure that you do not use any proxies. If you have automatic detect proxy or manual proxy configuration ticked, please untick them.
  8. Fill in the username and password in the 'Dial-up settings', make sure nothing else is ticked. Then click 'OK' back to the Connection tab.
  9. Select 'Never Dial a Connection' in the radio options at the bottom.
  10. To complete the configuration of Internet Explorer 5/6, Click on the button labelled ‘Apply’ at the bottom right, and then click on the button labelled ‘OK’.